SEME TECHNOLOGY LIMITED is a limited company registered to operate in Tanzania Mainland with registration number: 189940807, with its principal office at Wazo, Kinondoni in Dar es Salaam, which operates plusx.co.tz, a B2C ecommerce service, to connect customers across Tanzania with authentic, youth-made products. We go beyond transactions, we curate, verify, and deliver quality while amplifying young entrepreneurs and local creativity.
By accessing or using our website, mobile application, and services, you agree to comply with these Terms & Conditions (“Terms”). Please read them carefully before using our platform.
1. Eligibility
- You must be at least 18 years old or have parental/guardian consent to use our services.
- By using PlusX Store, you confirm that all information provided is accurate and truthful.
2. Account Registration
- You may create an account to shop faster and track your orders.
- You are responsible for maintaining the confidentiality of your account credentials.
- You must notify us immediately of unauthorized use of your account.
2.1 Customer Responsibilities
The Customer agrees to:
- Use the Platform lawfully.
- Not engage in fraudulent, abusive, or harmful activities.
- Do not misuse discount codes, vouchers, or promotions.
- Comply with this Agreement and all applicable laws.
2.2 Personal Data Protection (GDPR & Local Compliance)
We collect and process your Personal Data for:
- Creating accounts
- Processing orders & payments
- Delivering products
- Communication
- Fraud prevention
Personal Data is processed according to:
- General Data Protection Regulation (GDPR)
- Tanzania Personal Data Protection Act (PDPA)
Your GDPR Rights include:
- Right to access data
- Right to correct information
- Right to delete data
- Right to withdraw consent
- Right to restrict processing
- Right to data portability
2.3 Intellectual Property
All content on the Platform, including text, logos, trademarks, product descriptions, code, graphics, and media, is either the property of the Company or is used under license from the rightful owners.
The Platform may display third-party product images, brand logos, and product descriptions sourced from manufacturers, suppliers, or publicly available listings from online suppliers/vendors (e.g., Alibaba.com, eBay, Apple, and other vendors).
Such third-party materials remain the exclusive intellectual property of their respective owners, and are used solely for:
- Product identification
- Fair use in commerce
- Resale marketing
- Informational purposes
You agree not to copy, reproduce, redistribute, or use any of these materials outside the Platform without the explicit permission of the relevant rights holder. The Company respects all intellectual property rights and will promptly remove any content reported or proven to infringe on third-party IP rights.
2.4 Termination
We may terminate or suspend your account if you:
- Violate any terms of this Agreement
- Engage in unlawful or fraudulent activity
- Abuse platform features
3. Products & Availability
- We make every effort to display accurate product descriptions, prices, and availability.
- However, errors may occur. We reserve the right to correct errors, update information, or cancel orders if necessary.
4. Pricing & Payments
- All prices are listed in Tanzanian Shillings (TZS) unless stated otherwise.
- Payments must be made in full before order processing (except for Cash on Delivery, where available).
- By placing an order, you agree to our Payment Policy.
5. Shipping & Delivery
- Orders are processed and shipped as per our Shipping Policy.
- Delivery timelines are estimates and may vary due to courier delays or other factors.
- Customers are responsible for providing accurate delivery information.
6. Returns & Refunds
- Returns and refunds are handled under our Refund & Return Policy.
- Certain items may not be eligible for return (e.g., perishable or personal care products).
7. Use of Our Website
- You agree not to misuse our website for unlawful purposes, including fraud, data scraping, or distribution of harmful software.
- We reserve the right to restrict or terminate accounts engaging in suspicious or abusive activity.
8. Intellectual Property
- All content on PlusX Store (logos, text, images, software) is our property or licensed to SEME TECHNOLOGY LIMITED.
- You may not copy, distribute, or use our content without prior written permission.
9. Limitation of Liability
- PlusX Store is not responsible for indirect, incidental, or consequential damages arising from the use of our services.
- We do not guarantee uninterrupted or error-free operation of our website or app.
10. Third-Party Services
- Our platform may include links to third-party websites or services. We are not responsible for their content, policies, or practices.
11. Governing Law
- The laws of Tanzania govern these Terms.
- Any disputes arising from or relating to the use of our services shall be submitted to the High Court Commercial Division, Dar es Salaam, Tanzania
12. Changes to Terms
- We may update these Terms from time to time. Changes will be posted with a revised “Effective Date.”
- Continued use of our platform after changes means you accept the updated Terms.
Reach Us through
📞Phone/WhatsApp:0764727529
📧Email:admin@plusx.co.tz
🌐 Website: https://plusx.co.tz
Working hours: Mon–Sat, 9:00 AM–6:00 PM