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© Copyright 2025 - 2026,SEME TECHNOLOGY LIMITED (plusx.co.tz)
Terms & Conditions
Acceptance of Terms
By accessing the Platform, registering an account, or placing an order, you acknowledge that:
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You have read, understood, and agree to this Agreement.
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You are at least 18 years old or legally authorized to make transactions.
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You accept our Privacy Policy, Cookie Policy, and Return & Refund Policy.
If you do not agree with any part of this Agreement, do not use the Platform.
Customer Account
- You may be required to create an account to access certain features.
- You must provide accurate, complete, and updated information.
- You are responsible for maintaining the confidentiality of your login credentials.
- You agree to notify us immediately of unauthorized access or security breaches.
Orders and Payment
- All orders placed on the Platform are subject to acceptance and availability.
- Prices are displayed in [Tzs] and may change without prior notice.
- Accepted payment methods include:
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Mobile money (M-Pesa, Tigo Pesa, Airtel Money, etc.)
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Bank transfer
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Credit/Debit cards
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Other methods displayed at checkout
The Company reserves the right to refuse or cancel any order due to:
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Product unavailability
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Suspicion of fraud
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Incorrect pricing or listing error
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Customer violation of this Agreement
Delivery and Shipping
- Delivery timelines will be provided at checkout.
- Shipping costs may apply depending on location and method.
- The Company is not responsible for delays caused by third-party couriers or events beyond our control.
- Risk passes to the Customer upon delivery of the Product to the address provided.
Returns, Refunds, and Exchanges
- Our Return and Refund Policy is an integral part of this Agreement.
- Returns are accepted for defective, damaged, or incorrect Products delivered.
- Refunds will be processed using the original payment method unless otherwise agreed.
- Certain products (e.g., perishables, custom orders) may be non-returnable.
Product Information & Pricing
- We strive to provide accurate descriptions, images, and specifications.
- However, minor variations in packaging, color, and specifications may occur.
- In case of pricing errors, we may cancel or adjust the order after notifying the Customer.
Customer Responsibilities
The Customer agrees to:
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Use the Platform lawfully.
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Not engage in fraudulent, abusive, or harmful activities.
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Not misuse discount codes, vouchers, or promotions.
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Comply with this Agreement and all applicable laws.
Personal Data Protection (GDPR & Local Compliance)
We collect and process your Personal Data for the purpose of:
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Creating accounts
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Processing orders & payments
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Delivering products
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Communication
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Fraud prevention
Personal Data is processed according to:
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General Data Protection Regulation (GDPR)
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Our Privacy Policy
Your GDPR Rights include:
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Right to access data
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Right to correct information
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Right to delete data
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Right to withdraw consent
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Right to restrict processing
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Right to data portability
Intellectual Property
All content on the Platform, including text, logos, trademarks, product descriptions, code, graphics, and media, is either the property of the Company or is used under license from the rightful owners.
The Platform may display third-party product images, brand logos, and product descriptions sourced from manufacturers, suppliers, or publicly available listings (e.g., Alibaba.com, eBay, Apple, and other vendors).
Such third-party materials remain the exclusive intellectual property of their respective owners, and are used solely for:
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Product identification
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Fair use in commerce
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Resale marketing
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Informational purposes
You agree not to copy, reproduce, redistribute, or use any of these materials outside the Platform without the explicit permission of the relevant rights holder. The Company respects all intellectual property rights and will promptly remove any content reported or proven to infringe on third-party IP rights.
Termination
We may terminate or suspend your account if you:
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Violate any terms of this Agreement
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Engage in unlawful or fraudulent activity
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Abuse platform features
Changes to This Agreement
The Company may update or modify this Agreement at any time. Continued use of the Platform constitutes acceptance of the updated terms.